TOP of Mind - THE CHANGE FOUNDATION's E-Newsletter February 2010 Integration from the community provider angle: The Foundation surveys on-the-ground views to better coordinate community care for patients In your own words, what does good coordinated community care for clients mean to you? What would it look like? If you could change one thing to improve client care, what would it be? These questions - and many others -- were put to 2,200 community providers in surveys sent by the Foundation in late 2009/early 2010 to capture their frontline views on how to provide more integrated care in communities across Ontario. This work complements our earlier work (June 2008) probing patient/caregiver perspectives on navigating the system. Now, working with the Community Provider Association Committee and the Ontario Association of Community Care Access Centres, we're handing the mike over to community health and support providers. Separate surveys target case managers and service coordinators and regulated health professionals including registered nurses, nurse practitioners, advanced practice nurses, registered practical nurses, physio and occupational therapists, speech language pathologists, dietitians, social workers, respiratory therapists, and pharmacists. We look forward to comparing how provider views on integration differ from patients' perspectives and each other. Look for findings and analysis later in 2010.